Cookie Policy
Introduction
Welcome to CarbonPay’s Cookie Policy. This policy explains how CarbonPay Limited (“CarbonPay”, “we”, “our”, or “us”) uses cookies and similar technologies on our website https://carbonpay.io. At CarbonPay, we like to call them “co2kies” , but whatever you call them, they help us make your experience on our website better while tracking and offsetting your business’ carbon footprint.
This Cookie Policy should be read alongside our Privacy Policy, which explains how we use your personal data more broadly.
What are Cookies?
Cookies are small text files that are downloaded to your device (computer, smartphone, or tablet) when you visit our website. They contain uniquely generated references that help us distinguish you from other users and allow information gathered on one webpage to be stored for use on another.
Cookies enable us to provide you with a personalized experience (like remembering your preferences) and give us statistics about how you interact with our website.
Types of Cookies We Use
We use both first-party cookies (managed by CarbonPay) and third-party cookies (managed by external services). These cookies fall into the following categories:
Necessary Cookies
These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies as the website wouldn’t work properly without them.
Analytics Cookies
These cookies collect information about how visitors use our website , including which pages you visit most often and if you receive any error messages. They help us improve website performance and user experience. All information these cookies collect is aggregated and anonymous.
Functional Cookies
These cookies remember choices you make and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.
Performance Cookies
These cookies monitor and measure the performance of our website, such as tracking load times, responsiveness, and technical errors. They help us identify issues, optimize site speed, and ensure a smooth user experience. Performance cookies do not collect information that identifies you; all data is aggregated and used solely to improve how our website functions. If you disable these cookies, some parts of the website may not perform optimally.
Duration of Cookies
Most of the cookies we use are persistent cookies that remain on your device for 6-12 months. These cookies help us recognize you as a returning visitor and remember your preferences for future visits.
Specific Cookies We Use
We use third-party cookies for the following purposes:
| Cookie Name | Category | Purpose | Duration | First/Third Party | Third Party (if any) | Data Sharing/Transfers |
| wpEmojiSettingsSupports | Necessary | Determines if the user’s browser can display emojis properly | Session | First Party | None | Not shared |
| cookieyes-consent | Necessary | Remembers users’ consent preferences | 1 year | First Party | None | Not shared |
| _ga | Analytics | Analytics (Google Analytics) | 12 months | Third Party | Data shared with Google; may be transferred outside UK/EEA (see below) | |
| _gid | Analytics | Analytics (Google Analytics) | 24 hours | Third Party | Data shared with Google; may be transferred outside UK/EEA (see below) | |
| canddi_user | Analytics | User identification (Canddi) | 6 months | Third Party | Canddi | Data shared with Canddi; stored in UK/EU only |
| csrftoken | Security (CSRF protection) | Session | First Party | None | Not shared | |
| sessionid | Analytics | User authentication/session management | Session | First Party | None | Not shared |
| li_gc | Analytics | Consent storage (LinkedIn) | 6 months | Third Party | Data shared with LinkedIn; may be transferred outside UK/EEA (see below) | |
| ig_did | Analytics | Social media integration (Instagram) | 1 year | Third Party | Data shared with Instagram; may be transferred outside UK/EEA (see below) |
Data Sharing
Some of our third-party partners (such as Google, LinkedIn, and Instagram) may transfer cookie data outside the UK/EEA, including to the United States. Where this occurs, we ensure that appropriate safeguards are in place, such as:
- Transfers to countries with an adequacy decision by the UK government, or
- Use of the International Data Transfer Agreement (IDTA) or Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner’s Office.
For more information about specific safeguards or to request a copy, contact [email protected].
Data Storage
Cookie data is stored both locally on your device and on servers in the EU/UK. We ensure that all data is stored securely and in compliance with applicable data protection laws.
Your Consent
Where required by law, we obtain your consent before placing non-essential cookies on your device. In this case, when you first visit our website, you’ll see a banner that allows you to customize, accept all or decline all cookies. By clicking “Accept All,” you consent to our use of all cookies as described in this policy. If you click “Decline All,” we will only use strictly necessary cookies. “Customize” will allow you to modify your choice.
Managing Your Cookie Preferences
You can manage or withdraw your cookie preferences at any time. Here’s how:
- Through Our Cookie Settings Panel: You can access our cookie settings panel at any time to review or change your cookie preferences.
- Through Your Browser Settings: Most web browsers allow you to manage your cookie preferences. Please note that if you choose to block all cookies (including essential cookies), you may not be able to access all or parts of our website.
Here are links to instructions for managing cookies in common browsers:
Your Rights
Under the UK GDPR and Data Protection Act 2018, you have various rights regarding your personal data, including:
- The right to access your personal data
- The right to rectification if your personal data is inaccurate
- The right to erasure (in certain circumstances)
- The right to restrict processing
- The right to data portability
- The right to object to processing
For more information about these rights and how to exercise them, please see our Privacy Policy.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Email: [email protected]
Address: CarbonPay Limited, 3 Park Court Pyrford Road, West Byfleet, Surrey, KT14 6SD, England
Last Updated
This Cookie Policy was last updated on 17/06/2025.
